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Membership FAQ

**All old members who convert their membership @ Jolly Thinkers Wanchai/ Prince Edward by 15th July 2020

can enjoy an additional $20 store credits.**


1. What is the advantages of joining the new membership system?

 Jolly Thinkers has launched a new membership system on 12th May, 2020 to upgrade its membership service.  The major upgrades are as follows:

  • Synchronized data: The membership systems across the two Jolly Thinkers store-and-cafes, together with its online shop on this site are integrated.  A member signing up on any of the three platforms immediately has their membership data synchronized to the other two platforms, which allows them to enjoy their privileges including discount rates, reward points and store credits. 
  • Manage anytime: Members can log into the account anytime via this site to manage their personal account and view its details.
  • Easy registration: Members can easily credit every transaction to their account with their telephone number without having to present a physical member card.

 

2. What privileges do members enjoy?

  • All members receive $5 store credits for every spending of HKD200. 
  • Members will receive an additional $28 store credit as a gift, valid for 1 month, on their birthday.
  • Basic Member: 

    • Start to enjoy the right to use our cafe service with friends.
    • Spend a total of at least HKD1000 within 6 months from the date of registration to be promoted as a Jolly Buddy.

  • Jolly Buddy: 

    • Enjoy 10% off any purchases and café service.  
    • Spend a total of at least HKD1000 within 6 months from the date of upgrade to maintain your Buddy membership.
    • Spend a total of at least HKD2000 within 6 months from the date of upgrade to be promoted as a Jolly VIP (Very Important Player). 

  • Jolly VIP (Very Important Player):

    • Enjoy 15% off any purchases and 10% off café service.  
    • Spend a total of at least HKD2000 within 6 months from the date of upgrade to maintain your VIP membership.
  • In case of downgrading to the next lower level of membership, all store credits still remain valid until their expiry dates.  (No more downgrading at Basic Member; no more upgrading at Jolly VIP.)

 *All store credits can only be redeemed with orders of a minimum of HKD100 and cannot be cashed. 


3. How can I register or login as a member?

  • Method 1: Visit Jolly Thinkers Prince Edward and Wanchai in person and complete the online application with our assistance.  
  • Method 2: Online application – click onto “Log In” on the upper right menu bar, then “Sign up”, and fill in the details required (You must check the box to agree to the shop’s Term of Use and Privacy Policy).  Click “Sign me up!” to finish.
  • After registering successfully, an SMS notification and a link to change password will be sent to your telephone number.
  • For later logging in -- click onto “Log In” on the upper right menu bar, then “Sign in”, fill in the details required and click “Let’s go!” to finish.
  • After logging in, click onto “Account” on the upper right menu bar to view details about your account.

 

4. I am a member of the old system.  How can I convert my membership to the new system?

  • If you registered as a member before 12th May, 2020 and your member card is still valid, you may opt to convert your membership to the new system.  To do so, you must present your current member card and complete the procedures in person at  Jolly Thinkers Prince Edward/ Wanchai.  We will help you activate your new membership and convert your stamps to store credits.  A confirmation notification will be sent to you via SMS or email.  The old member card will be collected and discarded.
    • Holders of a valid Buddy/ Edu Team card: Each stamp converts to $2.5 store credits (on 1 incompletely-stamped card and any number of fully-stamped cards).  
    • Holders of a valid Basic Member card: Redeem all stamps to be promoted to Jolly Buddy.
  • If you registered as a member before 12th May, 2020 but your member card is expired, please refer to the registration methods mentioned in point 3 above.